Refund policy
Refund Policy
At AllStar India Services, we are committed to providing high-quality home appliances. We understand that in some cases, a product may need to be returned. Our refund policy is based on the warranty period of the product purchased.
Warranty-Based Refund:
Refund Eligibility:
Refunds will only be considered for products that fall within the warranty period, which is clearly mentioned on the product’s warranty documentation.Warranty Coverage:
Our products are covered under a standard warranty, and any defects or issues arising due to manufacturing faults will be handled under this warranty. If the product cannot be repaired or replaced, a full refund may be issued.Refund Request:
To initiate a refund request, please contact our customer service at info@allstarindia.com or call +91 9069845678 within the warranty period. The following details are required to process your request:- Order Number
- Product Serial Number
- Proof of Purchase
Refund Process:
Once the refund request is approved, the amount will be credited back to the original payment method, or an alternate method, depending on the situation. The processing time for refunds typically takes 7-10 business days after approval.Non-Warranty Refunds:
Refunds outside the warranty period or for issues not related to manufacturing defects will not be entertained.Defective Products:
If the product is found defective upon arrival, please report it to us immediately. In such cases, we will arrange for a replacement or refund as per the warranty terms.
